Contact us

Support

Our support team is available 24/7 by live chat and e-mail. Start a live chat or send us an e-mail, whichever suits you.

Complaints

For a complaint, write from the e-mail address registered on your account with your username, the full name on your account, the reason in the subject line, a detailed description and the dates and times involved. We give a first reply and tell you the outcome within 10 days of receiving the complaint, and that period can be extended if the investigation needs more time.

Self-exclusion and account locks

Our responsible gambling tools are available through the same support team.